Critical Success Factors in Biomedical Technology Management

The aim of this paper is to establish critical success factors in 57 biomedical laboratories in academic hospitals and health research institutes in the Netherlands. Great differences could be demonstrated between the more-than-average and the lessthan-average performers, with regard to the effectiveness of personnel policy, the flexibility of administrative procedures and the establishing of networks with international peers and contractors. Despite the great differences in time spent on research, no difference in performance could be established between medical and paramedical laboratories. The concept of higher task uncertainty in fundamental as compared to applied research is relativized and an inverse relationship is found between research productivity and quality in terms of the number of citations.